In November 2023, we had a delay with our usual manufacturer who flavours our raw whey from our farmers, into a delicious Chocolate and Strawberries & Cream powder.

We had the choice to either wait 4-8 more weeks, or use a different trusted and verified supplier to mix & flavour the raw whey from our farmers.

We chose to use the new supplier, who when testing, matched the flavour profile, nutritional information and mixability within 95% of our current WHEYD flavours.

That said, on final production, 80% of the batch has mixability and taste issues and our choice to use them backfired. 

Batch codes affected were: M3297 & M3298.

We are therefore offering either full refund, option to use Chocolate or Strawberries & Cream sachets, or wait for new stock (estimated first week of December 2023) for anyone affected. 

This was our error and we're taking full responsbility, and I can only apoligise for it backfiring and you not receiving the delicious whey that you deserve.

If you are affected by this, please contact me personally at, quoting your order number, and we'll help rectify it ASAP.

I'd also like to thank the customers who have informed us and have been so considerate, understanding & patient through this process. You're our heroes! 

Sorry again, and lesson learnt, we'll never use another supplier again!